Shipping policy

Shipping Areas

We currently ship within the European Union.
All orders are prepared and shipped from Bulgaria, Europe.

If your country is not available at checkout, feel free to contact us and we will do our best to assist you.

 

Processing Time

Orders are usually processed within 1 to 2 business days after payment is confirmed.

You will receive a confirmation email once your order has been shipped.

Please note that during busy periods or holidays, processing times may be slightly longer.

 

Shipping Times

Estimated delivery times after dispatch:

  • Bulgaria: 1 to 2 business days
  • Romania, Greece, Hungary: 2 to 4 business days
  • Poland, Czechia, Slovakia, Croatia, Slovenia: 3 to 5 business days
  • Italy, Germany, Austria, Belgium, Netherlands, Luxembourg, France: 5 to 7 business days
  • Latvia, Estonia: 5 to 7 business days
  • Spain, Portugal: 4 to 9 business days
  • Denmark, Sweden, Ireland: 6 to 12 business days

Delivery times are estimates and may vary due to local courier services or unforeseen delays.

 

Shipping Costs

Shipping costs are calculated at checkout and depend on your location and order size.

Any applicable duties or taxes for deliveries outside the EU are the responsibility of the customer.

 

Order Tracking

Once your order is shipped, you will receive an email with tracking information so you can follow your delivery.

 

Delays and Issues

If your order has not arrived within the estimated delivery timeframe, please contact us at shipping@noxlea.com and we will assist you as quickly as possible.

 

Incorrect Address

Please ensure that your shipping details are correct at checkout.
We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

 

Questions

If you have any questions about shipping or delivery, feel free to contact us at shipping@noxlea.com.
We are always happy to help.